Does NuggMD have a refund policy? - Virginia

If you haven't gotten your recommendation form within 30 days, we'll provide a full refund. Simply contact customer care via support@nuggmd.com and add "refund request" to the subject line. Then provide a summary of the issue. Customer care will make it their personal mission to ensure you're 100% satisfied with our service. Once you're refunded, it's required that the doctor officially cancels your medical certification with the state. This means your certificate won't be available for legal use at a Virginia dispensary. It'll take 3-5 days for your refund to be fully processed and for the funds to appear in your account. If you have any questions or concerns during the process, don't hesitate to reach out to our support team!