What is NuggMD's refund policy? - Connecticut

You'll only be charged if you're approved for your medical marijuana certification. If not, your evaluation is free! You can also change your mind after your evaluation if you wish and request a refund, but you must do so before your certification has been submitted to the state. Once you've been certified through the state's online system, a refund for services will no longer be available. Please send an email to support@nuggmd.com with the subject line “Refund Request” and a brief description of your issue. We want to make sure you're 100% satisfied with your purchase being that you, the customer, are the most important thing to us! Once a refund has been initiated, please allow 3-5 business days for the funds to transfer back to the card you used for the transaction. A refund is no longer available more than 30 days after the date of your evaluation. If any issues arise, please feel free to reach back out for further assistance.